Allen Lanning
Using 20+ years of technology experience, achieve goals of myself, client, & employer.
Certification
A+ (COMP10404627)
Network+ (COMP10404627)
Microsoft Azure Fundamentals (17874699, 2019)
Education
Bachelor’s Degree, Business Administration
McKendree University
Associate Degree, Business Administration
McKendree University
Honors Graduate
Eastern High School (Louisville KY)
Product Experience
Hardware
PC/Server Manufacturers (Dell, HP, IBM, Lenovo, Apple)
Consumer Network Hardware (Netgear, Buffalo, etc)
SonicWall TZ and NSA Series
Switches (Dell, Netgear)
iPhone (4-Present)
Android Manufacturers (Google, Samsung, Nokia)
Cloud
Microsoft Office365
Microsoft Azure
Amazon AWS
Digtal Ocean
Google Cloud
Software
Windows Desktop (1995-Present)
Windows Server (2003-Present)
SonicOS
Apple iOS (4+)
Apple OS X (10.6+)
AirWatch
VmWare Horizon, App Volumes, UEM
Work History
2015-Present
Yum! Brands Inc.
Sr. Desktop Engineer/Desktop Engineer
Responsible for application packaging/distribution and macro resolutions for 3000+ Yum Above Store workstations.
Architect and maintain Virtual Desktop Environment for external contractors and staff.
Voice/Video/Messaging Analyst
Resolved client related email issues for on-prem Exchange and Exchange Online
Resolved client related voice/video issues on Cisco and Skype products
Replaced 2000+Cisco with Skype handsets.
Executive IT Support Analyst
Dedicated IT support to the Yum/KFC/Taco Bell/Pizza Hut Leadership Teams
Dedicated IT support to retired CEO David Novak
2006-2015
Dismas Charities Inc.
Sr. Infrastructure Engineer / Network Administrator
Infrastructure Architect
National Network Administrator
Firewall Management
Desktop Engineering
Endpoint Security & Policy
Tier 2 Technical Support
National Identity Access Management
Procurement / Asset Management
Project Management
Operations Vendor Management
Mobile Device Management
Social Media Management
Executive Support
Major Individual Projects:
PPoE aDSL to Business Cable Transition - Procured, configured, performed or managed ISP, Firewall, and Static IP swaps with near 0 downtime to operations and VPN infrastructure. This was cheaper, improved reliability, and increased our bandwidth in some cases by a factor of 10.
Content Filtered Internet – Researched, tested multiple alternatives, implemented, and maintained filtered internet requirement for facility residents as requested by federal customer. As best understood, first to accomplish this in our industry at the time.
DVR to NVR Transition – Researched, and managed migration of analog coax cameras attached to DVR to IP Cameras on NVR. Picture quality improved from 480i to 1080p or greater in most situations.
Windows XP to Windows 10 Upgrade – After implementing WDS (Windows Deployment Services), performed or remotely managed transition of client PCs from Windows XP to Windows 10 with minimal impact to operations. Not only keeping in compliance, WDS greatly improved downtime of PC issues being able to reimage in the field instead of only at Corporate.
Mobile MDM Rollout – Researched, tested, created policy, assisted with implementation, and managed launch of nearly 100 iPhone 4s to nationwide leaders using Apple Business Manager and Airwatch. As best understood, first to accomplish this in our industry at the time.
2004-2007
United Parcel Service
Operations Supervisor
Feeder Unload (~15 union employees)
Feeder Load (~5 union employees)
Operations Employee
Package Loader
Package Unloader
Package Sorter
2001-2004
Inter Space Computers
Intern/Technician
Built custom computers for home and business customers
Serviced customer computer problems (hardware and software)
Phone support for business customers
Onsite service for business customers
1999-2003
Eastern High School
JCPS Student Volunteer
After school PC repair
IT Class PC Build/Upgrade/Repair
IT Class Networking Install/Maintenance
STLP Member
In class support as allowed/requested
1997-1999
Carrithers Middle School
JCPS Student Volunteer
STLP President
Led other STLP members at teacher’s discretion
After school PC repair
In school support as requested
In class support as allowed/requested