Allen Lanning

Using 20+ years of technology experience, achieve goals of myself, client, & employer.

Certification

A+ (COMP10404627)             

Network+ (COMP10404627)

Microsoft Azure Fundamentals (17874699, 2019)

Education

Bachelor’s Degree, Business Administration

McKendree University

Associate Degree, Business Administration

McKendree University

Honors Graduate

Eastern High School (Louisville KY)

Product Experience

Hardware

  • PC/Server Manufacturers (Dell, HP, IBM, Lenovo, Apple)

  • Consumer Network Hardware (Netgear, Buffalo, etc)

  • SonicWall TZ and NSA Series

  • Switches (Dell, Netgear)

  • iPhone (4-Present)

  • Android Manufacturers (Google, Samsung, Nokia)

Cloud

  • Microsoft Office365

  • Microsoft Azure

  • Amazon AWS

  • Digtal Ocean

  • Google Cloud

Software

  • Windows Desktop (1995-Present)

  • Windows Server (2003-Present)

  • SonicOS

  • Apple iOS (4+)

  • Apple OS X (10.6+)

  • AirWatch

  • VmWare Horizon, App Volumes, UEM

Work History

2015-Present

Yum! Brands Inc.

Sr. Desktop Engineer/Desktop Engineer

  • Responsible for application packaging/distribution and macro resolutions for 3000+ Yum Above Store workstations.

  • Architect and maintain Virtual Desktop Environment for external contractors and staff.

Voice/Video/Messaging Analyst

  • Resolved client related email issues for on-prem Exchange and Exchange Online

  • Resolved client related voice/video issues on Cisco and Skype products

  • Replaced 2000+Cisco with Skype handsets.

Executive IT Support Analyst

  • Dedicated IT support to the Yum/KFC/Taco Bell/Pizza Hut Leadership Teams

  • Dedicated IT support to retired CEO David Novak

2006-2015

Dismas Charities Inc.

Sr. Infrastructure Engineer / Network Administrator

  • Infrastructure Architect

  • National Network Administrator

  • Firewall Management

  • Desktop Engineering

  • Endpoint Security & Policy

  • Tier 2 Technical Support

  • National Identity Access Management

  • Procurement / Asset Management

  • Project Management

  • Operations Vendor Management

  • Mobile Device Management

  • Social Media Management

  • Executive Support

Major Individual Projects:

PPoE aDSL to Business Cable Transition - Procured, configured, performed or managed ISP, Firewall, and Static IP swaps with near 0 downtime to operations and VPN infrastructure.  This was cheaper, improved reliability, and increased our bandwidth in some cases by a factor of 10.

Content Filtered Internet – Researched, tested multiple alternatives, implemented, and maintained filtered internet requirement for facility residents as requested by federal customer.  As best understood, first to accomplish this in our industry at the time.

DVR to NVR Transition – Researched, and managed migration of analog coax cameras attached to DVR to IP Cameras on NVR.  Picture quality improved from 480i to 1080p or greater in most situations.

Windows XP to Windows 10 Upgrade – After implementing WDS (Windows Deployment Services), performed or remotely managed transition of client PCs from Windows XP to Windows 10 with minimal impact to operations.  Not only keeping in compliance, WDS greatly improved downtime of PC issues being able to reimage in the field instead of only at Corporate.

Mobile MDM Rollout – Researched, tested, created policy, assisted with implementation, and managed launch of nearly 100 iPhone 4s to nationwide leaders using Apple Business Manager and Airwatch.  As best understood, first to accomplish this in our industry at the time.

2004-2007

United Parcel Service

Operations Supervisor

  • Feeder Unload (~15 union employees)

  • Feeder Load (~5 union employees)

Operations Employee

  • Package Loader

  • Package Unloader

  • Package Sorter

2001-2004

Inter Space Computers

Intern/Technician

  • Built custom computers for home and business customers

  • Serviced customer computer problems (hardware and software)

  • Phone support for business customers

  • Onsite service for business customers

1999-2003

Eastern High School

JCPS Student Volunteer

  • After school PC repair

  • IT Class PC Build/Upgrade/Repair

  • IT Class Networking Install/Maintenance

  • STLP Member

  • In class support as allowed/requested

1997-1999

Carrithers Middle School

JCPS Student Volunteer

  • STLP President

  • Led other STLP members at teacher’s discretion

  • After school PC repair

  • In school support as requested

  • In class support as allowed/requested